• Adults are required to actively supervise their children at all times, and an adult must remain present inside the playspace while their child is playing (no drop-offs/daycare).

• Adults must ensure the safety of their children while playing. To ensure the safety of all guests, no roughhousing will be permitted. Please adhere to our Safe & Healthy Play policies while visiting.

• All guests, including adults, must sign a liability waiver before entering the play space.

• All guests (children & adults) must wear socks inside the playroom. Children’s socks must be grip socks. If socks are forgotten at home, CKP has some available for purchase.

• Food and drink must be enjoyed in the table area.

• For the health and safety of all guests, guests with frequent coughing, sneezing, or runny noses with green mucus to remain home until they are feeling better and symptoms have subsided. Children with fevers, vomiting or diarrhea are not permitted in the space until they have been symptom-free for 48 hours.

• CKP reserves the right to deny entry if someone in your party shows signs of visible illness. If your child is not feeling well, please contact CKP and we will be more than happy to reschedule your play session to another date within a 30-day window!

• For the enjoyment of all guests, CKP does not allow birthday celebrations during open play hours. This includes cake, gifts, balloons, etc. While we would love to celebrate with you, these “extras” take away from other guests’ experience and other little ones don’t understand why they are not able to participate. Please contact us for birthday party package options!

• Potty training is tough! If your little one is not fully potty trained yet, please use a diaper or pull-up when visiting CKP. We reserve the right to charge a $100 cleaning fee if an accident occurs in our play space.

At Coastal Kids Playspace, your child’s health is incredibly important to us. We have numerous cleaning and sanitation procedures in place for the safety of our guests, but we also need our clients to do a “wellness check” prior to visiting the space.

Similar to daycare or preschool, we ask that children (or adults) with frequent coughing, sneezing, or runny noses with green mucus to remain home until they are feeling better and symptoms have subsided.

Children with fevers, vomiting or diarrhea are not permitted in the space until they have been illness free for 48 hours.

Yes, for safety we are a sock facility (adults and children). For children, grippy socks are required.

If anyone forgets socks, we have some available for purchase at the front desk.

Open Play Sessions
Open play passes are non-refundable.

However, in the case of illness or emergency, we do offer a one-time complimentary reschedule within 30 days of the original booking. We will place a credit on your account in the amount paid for your play session, and you can contact the front desk whenever you are ready to reschedule and come play!

If you need to reschedule your play session, please email us at

maggie@coastalkidsplayspace.com

at least 1 hour prior to the start of your reserved play time.

Memberships
Memberships are non-refundable.

They may be canceled or paused anytime after the 60-day intro period. Memberships must be canceled/paused prior to the next billing date, or you will be billed for an additional month. To cancel, please send an email to

maggie@coastalkidsplayspace.com

Members may walk in during open business hours OR for a guaranteed space, make a reservation! For members who choose to reserve an open play session in advance, if you need to reschedule due to illness or emergency please email us as soon as possible. This way we can open up your space for another family who may be able to make it.

If members continually book a time and “no show,” we will assess a $10/child “no show” fee on top of the monthly membership charge.

Birthday Parties
Birthday Parties are non-refundable; however, in case of illness or emergency we will honor a one-time reschedule within 6 months of the original party date (scheduling based on availability).

In order to be eligible for a reschedule, please notify Coastal Kids Playspace at least 24 hours before the party start time by emailing us at

maggie@coastalkidsplayspace.com

If additional rescheduling is needed beyond the first complimentary time, another deposit will need to be placed.

Yes! Outside food and drinks are able to be enjoyed in the table area.

Food and drinks are not permitted in the playroom side.

Yes! We have a “nursing nook” that has a comfy chair and changing table for moms who need to utilize it during their visit.

Yes! We welcome all ages in the playspace, provided they are able to play safely and respectfully with the smaller children.

Due to capacity limits, children up to 10 years old will need a paid sibling admission to the space.

CKP play session admission includes 1 ADULT PER CHILD. Any extra adults who would like to attend a play session will need a reservation under the “Additional Adult” booking link for the discounted price of $10.

This is due to capacity limits in our space from the city; we thank you for your understanding.

Drop-In/Daily Admission & Punch Passes:

1 adult entry is included with each playing child.

If additional adult(s) would like to come attend the play session, we charge a nominal admission of $10/pp. We appreciate your understanding.

Members:

2 adults can enter free each visit on memberships (this is a special perk of membership!)